Voter's My Information Page

The My Information page displays a voter’s registration data and absentee ballot request status, as mandated for UOCAVA voters by the federal Military and Overseas Voters Empowerment (MOVE) Act and extended by the 2010 Florida elections law to all voters. It also provides polling place information.

To get to their Voter Information page, voters must first enter their credentials into a voter lookup form on the county or state DOE website. Both access points require the voter to enter their last name and other identifying data before they can see their Voter Information page.

The Voter Information page includes three tabs: My Information, Upcoming Elections, and Previous Elections.

Here's an example of a Voter Information page.

Voters who access the Voter Information page can:

This feature is accessible from a button labeled Request Registration Update.

To reset your search, click the New Search button in the upper right corner of the window, above the tabs.

Voters can also select their preferred language, and site content will be translated using a built-in translator.

On the My Information tab, under Contact Information, voters can request an address change by clicking Request Address Change.

Clicking this button takes the user to the Address Change Service.

Election dates, voter's mail ballot status, and, when available, voting status for the current election display on the Voter's Information page, under Current Elections.

Note: Elections appear in the Current Elections list on the Voter Information page 55 days before Election Day. Prior to that, the election appears on the Upcoming Elections tab. The election is moved to the Previous Elections tab 3 days after the election.

Important dates are shown beneath the election. Dates include:

  • Election day
  • Registration closes
  • Early voting begins
  • Early voting ends

Early Voting and Election Day dates are configured in Voter Focus in Elections Setup. Registration Closes date is calculated based on the Early Voting and Election Day values. See the "Create New Election" topic in Voter Focus Online Help for more information.

Beside Voter Status in this example, the voter voted at an early voting location is indicated.

Other possible voter status screen text for voters with and without an all-elections request include:

Voter Type Voter Status Screen Text
Pre-registered, Suspended, or Ineligible

Voter record was not found in <county name> or is protected from public disclosure. Contact the Supervisor of Elections office or do a state-wide search.

Note: These voters are unable to view their status on this page.
Active with an all-elections request

Eligible to vote in <county name>.

You have a standing request to receive a mail ballot for elections occurring on or before <mm/dd/yyyy>.
Active with no request Eligible to vote in <county name>. Our office does not currently have an all elections request on file for this voter.
Inactive

We have been unable to verify that this is your correct address.

Please confirm or update your address with our office or use this website's "Change of Address" feature before voting in the next election.

For more information on setting up sample ballots, see Provide Sample Ballots in Precinct Finder and Voter Information Lookup.

When the election is set up but ballot styles have not been assigned to precincts in Voter Focus, a Sample Ballot is not yet available message will appear. Once the election has been set up and ballot styles have been assigned, the Sample Ballot link will become available for participating precincts and parties.

This includes:

  • The street address (taken from the Place USPS Address fields on the Places Maintenance dialog in Voter Focus).

  • A photograph (if provided by you—see How to Add Polling Place Photos to the Voter Information Page).

  • A link to the polling place location on Google Maps™, a different internet mapping service, or a map file on the county network or other location.

All this information is shown in the election box in the Current Elections section of the My Information tab and on the Future Elections tab

The polling place associated with the election is the voter’s normal polling place unless their precinct is temporarily assigned to a different polling place for a specific election. In such cases, the temporary polling place information (photo, Google Maps link, and street address) will replace that of the normal polling place.

In addition, when there are no current or future elections, the voter's default polling place appears on the My Information tab.

For precincts or parties that are not participating in the election a message will display for Primary elections.

Note: When the above message displays, the Sample Ballot and Mail Ballot Information Status are hidden.

A voter can request a mail ballot for an election or all elections for which the voter is eligible through the next general election.

Voters click Request a Mail Ballot in the election box to open the mail ballot request form. By default, this is the Mail Ballot Request Service service provided by VR Tower, but if your county prefers to use a different form, you can override the VR Systems form. Mail-ballot requests made via the form are emailed to one or more designated recipients at the elections office.

The Request a Mail Ballot button will not appear once the absentee-request deadline has passed (that is, after 5 pm on the Wednesday prior to election day).

If the voter has already requested a mail ballot for the election, they will see the Change Your Mail Ballot button instead.

Mail Ballot Request Service

Mail ballot status information for an election appears in a progress bar format with clear messaging to help voters understand their ballot status.

This information is displayed on the Voter's Information page, under Current Elections 55 days before an election. Prior to that, this information appears on the Upcoming Elections tab. This information is also included on the Previous Elections tab if the voter participated in an election by mail ballot.

By default, the progress bar shows the details for the most recently completed step. Voter's can then click on each of the blue or red labeled buttons to view details about their mail ballot status as it moved through the process. Grey buttons within the progress bar are not clickable and indicate that the mail ballot has not moved into that status yet.

In the example above, the voter’s ballot was requested and sent, but has not been delivered yet, as indicated by the status bar. The address where the ballot will be sent is shown for future elections, and for the current election prior to delivery of the ballot.

On the Sent tab, voters see the date when the ballot was sent out and the address where the ballot was delivered.

For a returned ballot, on the Received tab, the voter will see one of the following:

  • Ballot <ballot number> Received by Office - <date of receipt>

  • Ballot <ballot number> Returned Undeliverable - <date of receipt>

  • Vote-by-Mail Ballot Cure Affidavit

For more information on the status bar, see Checking the Status of a Mail Ballot Request.

One day after the election, one of the following will be added to the display:

  • Ballot <ballot number> Has Been Counted

  • Ballot <ballot number> Has Not Been Counted: <reason why>

To show the Counted/Not Counted status immediately, enable the Allow Send Referral Reason / Counted Flag Status to Web Immediately box on System Options—[[[Undefined variable Shared Terminology.Vote By Mail]]] TabSystem Options—[[[Undefined variable Shared Terminology.Vote By Mail]]] Tab

To set custom Not Counted referral reasons, see Create A Referral Reason in the Voter Focus online help.

To view early voting locations, click the View Early Voting Locations link below the Election Day Polling Location box. A list of available Early Voting Locations will display in a separate window.

The polling place associated with the election is the voter’s normal polling place unless their precinct is temporarily assigned to a different polling place for a specific election. In such cases, the temporary polling place information (photo, Google Maps link, and street address) will replace that of the normal polling place.

This information in accessible from a link labeled ViewPrecinct Statistics. Statistics are automatically updated nightly.

Additional Features

Two additional features can be offered on the voter's My Information tab, provided that the supporting information is supplied by the elections office

  • A Sample Ballot for each election in which the voter is eligible to vote. The elections office must supply a PDF of each sample ballot. See Provide Sample Ballots in Precinct Finder and Voter Information Lookup for instructions.

  • A list of current Office Holders for races in which the voter is eligible to vote, including federal, state, district, and local offices. The elections office must define the office holders in the Voter Focus Streets application. See Set Up the Office Holders Page for instructions.

The Office Holders link appears by default, regardless of whether the office holders are defined. If you don’t want to provide this information, see Suppress the Office Holder Link in Precinct Finder and Voter Information.