Last Update: December 16, 2013

How to

Process Mail Originated by a Voter

Incoming mail or email from a voter that was initiated by the voter—as opposed to a voter's return of a mailing generated by the elections office—should be processed as a voter response. Such mailings might be a voter information card marked with a new residence address, a vote-by-mail request, a complaint from a voter about some issue, or an email advising you of a name, address, or party change.

In addition to making the change the voter has requested, it is important to record the receipt of such mail because doing so updates the voter's last-activity date. This prevents a voter becoming Inactive should they have no other activity than the mailing to your office.

The instructions for processing a voter response can be found in these topics. Choose the one that matches the situation presented by the voter:

Name Changes from a Written Notice

Move-In Address Change from a Voter Response

In-County Address Changes from a Voter Response

Party Changes from a Written Notice

The instructions are specifically geared toward these changes to the voter's record, but they are equally applicable to other mail communications you might receive for the voter, except that a new voter information card will be scheduled only if information on the card has changed.