About Vote-By-Mail Requests Submitted Online

Vote-By-Mail requests submitted by voters using the Absentee/Mail Ballot Request Form on your website flow into the Process Web Requests Queue in Voter Focus. From the queue, you can access individual requests and process them into voter records.

Note:  If your county uses Vote-By-Mail Fraud Detection, web requests are intercepted before they enter the queue and are not released into the queue until the Fraud Detection program is run.

The number of requests in the queue is displayed on the Process Web Requests button on the Vote By Mail tab.

The request date for web requests will be the date the voter submitted the request online unless your county uses the system option Request Date is Date Processed, in which case the request date will be the date when the request is processed into the voter's record. To set this option, go to VOTER FOCUS ADMIN > System Options > Vote By Mail > Web Requests.

If the voter has already voted—either by voting early, by in-office absentee, or by returning a mail ballot—you will see a message to that effect when you access the request. At that point you can either reject the request or process it manually. Either way removes it from the queue. No record of the rejection or decision to manually process the request is made on the voter's Audit tab.

When a request is processed, the Vote-By-Mail Status field on the Vote-By-Mail tab in the voter record is updated as follows:

Request Type

Vote-By-Mail Status

Single requests

Temporary

All-elections requests

Permanent

To learn how to process both single and all-elections requests, review Process Vote-By-Mail Requests Submitted Through Your Website.