Email Monitor

To access: VOTER FOCUS ADMIN > System Utilities > Alerts > Email Monitor

VR DASHBOARD > Email Sender or Email Failure > Details

This dialog has two functions:

Email Status—Shows the number of emails currently awaiting transmission from your SMTP server. These emails can be generated by any program in Voter Focus capable of sending batches of emails to voters, such as emailed vote-by-mail ballots, vote-by-mail notifications, list-of-candidate emails to overseas voters, poll worker verification emails, and letters to poll workers.

Failures—This box holds information about the failure of one or more emails to go out of the county email system. It will contain data only if Email Failure is listed in the Failures box on VR Dashboard.

Type	Indicates the Voter Focus program and run that sent the first email that failed. If the message type is <Unassigned> it means the software did not detect which application/run originated the email.
Operator	The user name of the elections staff person who sent the email.
Error Message	An explanation of the type of email failure being encountered. Most failures will be due to the a problem with the SMTP server configuration or access.
Date Added	The date and time when the email was added to the queue awaiting transmission from the SMTP server.
Date Failed	The date and time when the second attempt by the system to send the email failed. No further attempts are made by the system after the second attempt.
Attempts	The number of times the system has tried to send the email. Normally, this will be 2.
To Address	The email address of the recipient.
CC Address	The email address in the CC (copy to) field of the email message.
Email Subject	The text in the Subject line of the email message.
Attachment Path	The path to any file(s) attached to the email.
Refresh	Click to see the latest status of the Email Monitor dialog.