Customize Address Change Service for Your County
The Address Change Service is highly customizable to allow you to provide requestors with unique messages and information specific to your election jurisdiction if desired.
Customize the text that appears if the service is unavailable to include the following information instead of the default message:
"We are unable to process online address change requests at this time. You may still visit the Elections Office to make this request in person or call us at 888-888-8888."
You can also use text placeholders in the voter notification email template to personalize the information that appears in the email to include data specific to the current voter's record.
Overview
Refer to the tables below for a description of each of the elements that you can customize and the default text that appears for each.
Page Text
|
Edit Control Page Row Name |
Default Message |
|---|---|
|
Introduction Page Custom Text
|
You can use this service if all of the following apply:
If not, you can complete a Florida Voter Registration Application form and submit it to our office or your new county's Supervisor of Elections office. Please allow two business days for your address change to take effect or call our office to make an immediate change.
NOTICE: If your voter record is exempt from public record, you will not be able to use this service. Please contact our office by phone. For more information, see Voter Information as a Public Record on the Florida Division of Elections website. |
|
Voter Search Page Custom Text |
Please enter your information in the fields below, and then click Search. |
|
Edit Address Page Custom Text |
Please make changes to your address(es) below and then click Next. |
|
Review Residence Address Page Custom Text |
None - This page is blank by default. |
|
Review Mailing Address Page Custom Text |
None - This page is blank by default. |
|
Review Changes Page Custom Text |
Please review the information below and then click Submit to finalize your request. Click the Back button to make changes. |
|
Review Changes - Contact Info Custom Text |
If you would like to receive a confirmation email please enter it below. Optionally, you may also provide your phone number so that we may contact you if we have any questions. F.S. 668.6076 - Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not provide your email address here. |
|
Submission Confirmation Page Custom Text |
Your address change request has been sent to the elections office. If you provided an email address, you should have also received a confirmation email Please allow two business days for your address change to take effect or call our office to make an immediate change. |
Error Messages
|
Edit Control Page Row Name |
Description |
Default Message |
|---|---|---|
|
Service Not Available Error Custom Text |
This message appears on the Voter Search page after a voter submits a search if the service is unavailable. |
The Address Change Service is currently unavailable. Please contact your local elections office for assistance or try again later. |
|
No Voters Found Error Custom Text |
This message appears on the Voter Record Search page if no voter records are found in the voter registration database that match the information provided. |
We were unable to find a voter record using the information provided. Please verify that the information entered below is correct, and then click the Search button again. If you are not sure what county you currently reside in you can use the State Lookup. |
|
Multiple Voters Found Error Custom Text |
This message appears on the Voter Record Search page if more than one voter record is found in the voter registration database that matches the information provided. Note: If you decide to customize this message,
be aware that the user must enter a value in the First
Name field in order to determine which voter record is
the correct one for their request.
|
Multiple voter records were found using the information provided. Please enter your first name so that we can identify the correct voter record, and then click the Search button again. |
|
Protected Voter Error Custom Text |
This message appears on the Voter Record Search page if the voter record matching the information provided is identified as protected. Note: If you decide to customize this message,
be aware that the Mail Ballot Request Form service does not display
protected voter information at any time. The requestor must use
another method identified by the Election Administration office
to request a mail ballot for protected voters.
|
The voter record found using the information provided is identified as protected. Please contact the Elections Administration office for assistance. |
Emails
You can use text placeholders to personalize the information in this email to include data specific to the current voter's record. For example, in the default text below [OriginalResidenceAddress] will be replaced with the voter's current residential address on file.
|
Edit Control Page Row Name |
Description |
Default Message |
|---|---|---|
|
Voter Notification Email Template |
This email is sent to the voter's email address specified on the Review Change and Submit Request page, if provided. Additional text placeholders can be used in this email template.
|
Your address change request was submitted
to the elections office on [Date] at [Time]. The details of your
request are shown below.
Previous Residence Address: [OriginalResidenceAddress]
Updated Residence Address: [UpdatedResidenceAddress]
Previous Mailing Address: [PreviousMailingAddress]
Updated Mailing Address: [UpdatedMailingAddress] |
Setup Overview
For more information on how to make these customizations, refer to the following topics:
Customize Text That Appears on the Address Change Service Pages
Customize the Voter Notification Email Template Used By the Address Change Service Pages
Customize the Appearance of the Address Change Service Pages
