Last Update: February 11, 2014

Find

Brings up the Find a Voter dialog where you can search for another voter.

View Voter Audit

Displays the voter's audit log, listing transactions against the voter's record. This is the same information that is displayed on the Audit tab in the voter record.

Mail Type

This pane can be displayed in two different views:

Voter Mail Types

Classic Mail Types

The display is controlled with the Classic Mail Types/Voter Mail Types button below the Mail Types pane.

The default view—Voter Mail Types—lists any notices that have been sent to the voter along with the date they were mailed. This makes it easy to select a specific mail piece should it be returned by the USPS as undeliverable. Notices sent out by your office remain in the Mail Type pane for eight weeks after the mail date; after eight weeks, they no longer appear. Notices remain in the list for the eight-week period, even if the voter responds to a notice, in case the elections office decides to resend an undeliverable mail piece to a different address.

The Voter Mail Types pane also lists the three third-party address change sources (NCOA Process, HSMV List, and Jury Notice) as these address changes are processed as undeliverable mail.

The alternative view—Classic Mail Types—is intended for use when none of the options shown under Voter Mail Types is suitable for the undeliverable mail piece. This can occur after a data conversion from another voter-registration system to Voter Focus. The options shown in the Classic Mail Types pane are:

Voter ID Card—Highlight if the undelivered mail is a voter information card.

Address Conf. Request—Highlight if the undelivered mail is an address confirmation request.

Address Change Notice—Highlight if the undelivered mail is an address change notice or a combo card.

Address Conf. Final Notice—Highlight if the undelivered mail is a final notice.

Other Mail—Highlight if the undelivered mail item does not fall into one of the above categories. Select this option for undeliverable vote-by-mail ballots that are returned with a USPS change-of-address notice.

Process undeliverable mail

Click the appropriate button depending on whether the item was returned with an address change:

No Address Change—If the Postal Service or other third party did not provide a new address for the voter, select to complete processing of the item. This automatically schedules the voter for a final notice.

Forwarding Address—Select if the item shows a change of address for the voter. If the voter doesn't have a mailing address, the Residence Address Entry dialog appears. If the voter has a mailing address, the Enter Forwarding Address dialog appears

Change Status to "Address Update Required"

Select to change the status of an Active voter to 18(A)—Address Update Required. The note Address Update Required will appear with the voter's name in precinct registers until the voter confirms their residential address.

Change Date

Brings up the Voter Management dialog, where you can change the date the mail item was returned to the elections office.