Process Mail Originated by a Voter
Incoming mail or email from a voter that was initiated by the voter—as opposed to a voter's return of a mailing generated by the elections office—should be processed as a voter response. Such mailings might be a voter information card marked with a new residence address, a Vote-By-Mail request, a complaint from a voter about some issue, or an email advising you of a name
In addition to making the change the voter has requested, it is important to record the receipt of such mail because doing so updates the voter's last-activity date. This prevents a voter from becoming Inactive status should they have no other activity than the mailing to your office.
The instructions for processing a voter response can be found in these topics. Choose the one that matches the situation presented by the voter:
- Name Changes from a Written Notice
- Move-In Address Change from a Voter Response
- In-County Address Changes from a Voter Response
- Party Changes from a Written Notice
The instructions are specifically geared toward these changes to the voter's record, but they are equally applicable to other mail communications you might receive for the voter, except that a new voter information card will be scheduled only if information on the card has changed.
