Voter Is Ineligible

The voter's name and address on the Name and Verification dialog matches, but after you touch Yes, you get this message:

"___<voter name>____ is NOT eligible for this election because ____<reason>____. Do you wish to issue this voter a provisional ballot?

Voters who are ineligible may be issued a provisional ballot from Fast Voter Check-in. In addition to the steps below, see the Checklist for Processing Provisional Ballots.

To check in a voter who has is ineligible:

1. Inform the voter that the system says they are not eligible and ask if they want to vote on a provisional ballot.
   
   If they say "yes," touch Yes and continue to step 2.
   
   If the voter declines to vote a provisional ballot, touch No.

2. Your county will have a process for assigning tracking numbers to a provisional ballot. Enter the tracking number in the Tracking Number field, and then enter the number again, for accuracy, in the Confirm Tracking field.
   
   

3. By default, when issuing a provisional ballot to a voter who registered after book closing, the Reason for field defaults to Voter refutes that they are not eligible.

4. Touch OK.

5. Continue the voter check-in process as usual. When complete, an Early Voting or Voting Certificate is printed that indicates Voter Issued Provisional Ballot with the tracking number listed.