Use Text Placeholders in Mail Ballot Request Service Templates

When you customize the text that appears in the Mail Ballot Request Service pages, you can use text placeholders in affidavit and email templates to personalize the information in these forms and emails to include data specific to the current voter's record.

For example, using the [FirstName] [LastName] placeholders will insert the voter's first and last name in place of the placeholder text when it appears on the requestor's page.

For a list of the templates and pages that can be customized, see Customize Mail Ballot Request Service Pages.

Note: If you are using MAIS, you must contact VR Support to make changes to the introductory text.